The live transcript sometimes stops while you are still speaking, and nothing says whether it is still recording

OpenHighFailureClaude app (iPhone and iPad)

What we saw

Mid-dictation the live transcript can stop updating while the waveform keeps moving, so there is no way to know whether the rest is being captured. Sometimes pressing the square then shows the missing text after a "transcribing" step; sometimes it has been lost. The reporter puts it at roughly half the time it stalls, and has lost "quite a lot of voice memos" this way. The audio is never offered back for a retry.

Claude app on iPad while dictating: the transcript so far in the message box, a waveform, an X button on the left, a square button and an orange up-arrow button side by side on the right, none of them labelled — Mid-dictation: the transcript ends at "usability" while the waveform keeps moving. Is the rest being recorded? Nothing says.

Why it matters

The reader has to keep a mental check running while they speak, watching for words to appear, and stops trusting the tool whenever they do not. When it fails the recording cannot be recovered or resubmitted, so the loss is total.

The fix

Show the state explicitly: "Live transcript paused, audio still recording" when the live pass stalls, and a clear error if capture itself stops. Keep the audio on the device until the final transcript is in the box, and offer "Transcribe again" when it fails.

What good looks like: EX-002 Dictation that shows your words as you speak them.

The record

Status	Open
Severity	High
Kind	Failure: works against the reader
Product	Claude app (iPhone and iPad), app
Where	Message box, voice input
Problems	Missing feedback, Data loss
Visibility	Intermittent: some readers, some of the time: depends on a gesture, a device or a state, and is hard to reproduce on demand
Recommendation	Show the state: always show what the system is doing (listening, working, paused, failed) and keep what was captured until it is safely delivered
Area	Input and dictation
Breaks	The reader can always tell what the system is doing
Observed	2026-10-25, not recorded
Last checked	2026-10-25, not recorded
Environment	Claude app on iPad, landscape, dictating a message into a Claude Code session
Source	Reported by Dinis Cruz, 25 Oct 2026, by voice, with a screenshot

Previous: UX-062 The transcript is cleaned up in a second pass without saying when, or what changed