Findings / UX-034
No contact for a pilot on the Replicate page
OpenHighGapnewsroom.sgit.ai
What we saw
The page that invites publishers to replicate the newsroom has no name, email or form.
Why it matters
The one reader ready to act has nowhere to go. A blocking finding of the synthetic-user study.
The fix
A name and email for pilots on Replicate and on the account pages; move the publishers page to the newsroom with the same contact.
The record
| Status | Open |
| Severity | High |
| Kind | Gap: something the reader needs is not there |
| Product | newsroom.sgit.ai, site |
| Where | https://newsroom.sgit.ai/replicate/ |
| Problems | Missing channel |
| Visibility | Obvious: every reader sees it, every time they reach that point |
| Recommendation | Open a channel: send it to a person by default, with consent, and give the reader a receipt |
| Area | Trust |
| Breaks | Feedback reaches someone, and the reader gets a receipt |
| Observed | 2026-10-11, v0.6.4 |
| Last checked | 2026-10-11, v0.7.1 |
| Source | Review: synthetic users |
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