ux.sgit.ai

Findings / UX-025

Ratings never reach the author

OpenHighGapnewsroom.sgit.ai

What we saw

Ratings stay in the reader's browser unless they choose to send their whole reading record.

Why it matters

The first contacts sent to the site teach the author nothing about what landed.

The fix

One-tap send by default, with plain consent ("Send this rating to Dinis, anonymous"), through the encrypted append lane, with a local receipt.

The record

StatusOpen
SeverityHigh
KindGap: something the reader needs is not there
Productnewsroom.sgit.ai, site
Wherehttps://newsroom.sgit.ai/articles/
ProblemsMissing channel
VisibilitySilent: no symptom on screen: found only by measuring, or by its consequences
RecommendationOpen a channel: send it to a person by default, with consent, and give the reader a receipt
AreaFeedback
BreaksFeedback reaches someone, and the reader gets a receipt
Observed2026-10-11, v0.6.4
Last checked2026-10-11, v0.7.1
SourceReview: article page and feedback
PrototypeArticle & reader primitives, route feedback, in three directions

Previous: UX-024 All three rating scales start on 3

Next: UX-026 There is no way to say what was missing